Marriott’s Courtyard is located at 1102 West Street, in Wilmington, DE, seeks talented people to join their hotel staff. If providing guests with an experience that exceeds their expectations is your thing, then we need you now!The Guest Service Representative is responsible for check in and check out services to hotel guests. Ensures that charges are accurately posted to guest rooms, credit card are verified and assigned bank (cash drawer) balances at the end of the shift. Ensures all cash handling procedures are followed. Responsible for maintaining guest privacy and ensuring guest security with respect to credit card and guest room number privacy. Answers front desk telephone, directing calls as needed. Distributes information to guests in a timely manner. Works to quickly resolve guest issues, questions, or concerns, escalating as appropriate. Must posses ability to communicate clearly with guests, present a professional and hospitable image following the company standards, and provide excellent guest service.
Excellent benefits package includes Medical, Dental, Vision, 401(K)Profit Sharing, Free Meals, Paid Time Off, Tuition Reimbursement, Company Paid Incentives, Career Advancement, Room Discount.
To apply for this opportunity with Marriott, visit our website at http://greatjobs.marriott.com and search by zip code 19801.
EOE, M/F/D/V
